Terms of service

1. Introduction

Welcome to Zunae Nails Pty Ltd (referred to as "we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By placing an order, you accept and agree to be bound by these Terms .

These Terms apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the "CPA") . If there is any provision you do not understand, it is your responsibility to ask us to explain it before you accept the Terms or place an order .

2. Eligibility

By using our website and placing an order, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity . If you are under the age of 18, you may only use the website with the involvement and supervision of a parent or legal guardian .

3. Placing an Order

3.1 Order as Offer: Your order constitutes an offer to purchase our products under these Terms. We reserve the right to accept or decline any order in our sole discretion .

3.2 Order Confirmation: A legally binding agreement is formed only when we send you an order confirmation email after receiving your order and payment .

3.3 Accuracy of Information: You must provide current, complete, and accurate information when placing an order. You are responsible for ensuring your delivery address and contact details are correct .

4. Pricing and Payment

4.1 All prices are in South African Rand (ZAR) and include applicable VAT .

4.2 Payment must be made using the methods indicated on our website. By completing payment, you confirm you have read, understood, and accept these Terms .

4.3 We reserve the right to adjust prices without prior notice, but the price at the time your order is placed will be honoured .

5. Delivery and Risk

5.1 We aim to deliver products within the estimated timeframes provided, but these are approximate only. We shall not be liable for any delay in delivery .

5.2 Risk of damage to or loss of the products passes to you at the time of delivery to your specified address . We recommend inspecting your parcel upon receipt before signing for it.

6. Returns and Refunds

Our Returns and Refunds Policy is available on our website and forms part of these Terms. Please refer to it for details on:

· 7-day cooling-off period (ECT Act)

· Hygiene-sensitive non-returnable items

· 6-month implied warranty (CPA)

· How to return an item

7. User Accounts

7.1 You may be required to create an account to place an order. You are solely responsible for maintaining the confidentiality of your account details and password .

7.2 You are liable for all activities that occur under your account. You must notify us immediately of any unauthorised use .

7.3 We have the right to disable your account or cancel orders if we reasonably believe you have failed to comply with these Terms .

8. Limitations of Liability

8.1 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website .

8.2 Our total liability to you for any claim arising from these Terms or your purchase shall not exceed the purchase price of the product you ordered .

8.3 Nothing in these Terms limits your rights under the CPA, including your right to receive goods that are of good quality, free from defects, and durable for a reasonable period .

9. Force Majeure

We shall not be liable for any delay or failure to perform our obligations if the delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, strikes, or supplier delays .

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. You submit to the non-exclusive jurisdiction of the courts of South Africa .

11. Changes to These Terms

We reserve the right to update these Terms at any time without prior notice. The latest version will always be posted on our website. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms .

12. Contact Us

For any questions regarding these Terms, please contact us at:

support@zunaenails.com